Authors of Reengineering the Corporation (1993), reconvening by group chat. Posthumously.
Champy: third consultant this week pitched me “agentic process reengineering”
Hammer: what’s that
Champy: our book, with chatbots
Hammer: so it’s our book
Champy: with chatbots
Hammer: and what are they shipping
Champy: a vendor called Obliterate.AI. it helps you fill out your existing forms faster.
Hammer: that is the exact opposite of obliterating
Champy: they paved the cow paths and added a chatbot that asks the cow for a tip
Hammer: redesign the work, not the tool. it’s on page one.
Champy: they want to call the sequel Obliterate 3.0: The Agentic Edition
Hammer: 🪦