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Process Intelligence Maturity Model

Five stages, from ad hoc to intelligent. Twenty-five yes/no questions show you where you are today and what to do next.

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Hi all, here’s a quick process intelligence maturity model. It isn’t a deep, consulting-grade assessment. Answer twenty-five yes/no questions, and the workbook works out your stage and suggests your next move. Ten minutes, tops, and voilà: you have something to think about.

One note before you start. Answer for the whole organization, not your best team, and don’t count anything still in flight. Most organizations that think they’re at Stage 4 land at Stage 2 when they answer honestly: the process maps exist, but nothing is measured from real data. That’s normal, and it’s a fine place to start.

The workbook’s Advancing tab spells out what it takes to move from each stage to the next, with room for your own notes. Prefer pen and paper? The PDF has the same questions and advice.

Download the editable workbook (Excel) →

Download the print version (PDF) →